Privacy Policy

1. Introduction

Ravni Farmers Producer Company Limited ("RFPC", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or contact us with an enquiry.

2. Information We Collect

We only collect information that you voluntarily provide or that is necessary to respond to your enquiry. This may include:

• Your name and contact details (phone number, email address).
• Your company or business name, where applicable.
• The contents of any message, enquiry, or product interest you send us via the contact form, WhatsApp, email, or phone.
• Basic, non-identifying technical information such as browser type and pages visited, collected automatically by standard web logs.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide product and pricing information.
• Process and fulfil orders and arrange delivery of agricultural products.
• Communicate with you about your enquiry or business relationship.
• Improve our website, products, and services.
• Comply with applicable legal and regulatory obligations.

4. Legal Basis & Consent

We process your personal information on the basis of your consent (provided when you submit an enquiry) and our legitimate business interest in responding to and serving our customers and partners. You may withdraw your consent at any time by contacting us.

5. Sharing of Information

We do not sell or rent your personal information. We may share limited information only with:

• Logistics, transport, and service providers strictly to fulfil your order.
• Government or regulatory authorities where required by law.

6. Cookies & Analytics

Our website may use minimal cookies or similar technologies to ensure proper functioning and to understand general usage patterns. You can control or disable cookies through your browser settings without affecting your ability to browse the site.

7. Third-Party Services

Our website integrates third-party services such as WhatsApp and Google Maps for communication and location purposes. When you use these features, your interaction is also governed by the privacy policies of those respective providers.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain our business relationship, or to comply with legal obligations.

10. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw your consent to our processing of your information.

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Address: Vill. - Ravni, Sub Dist. - Vanthali, Junagadh - 362002, Gujarat (India)
• Phone: +91 99041 33832
• Email: Ravnifpcl@gmail.com